Legal
Privacy Policy
CalgaryAIConsultants is the AI consulting practice of Shin Kawaguchi, based in Calgary, Alberta. This policy explains what personal information this website collects, why, who helps process it, and the choices you have. We follow Alberta's Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Summary
- We collect what you choose to give us through the contact form or the AI chat, plus standard analytics about how the site is used.
- We use it to reply to you, discuss a possible project and improve the site.
- We never sell your information or share it for other companies' marketing.
- A few service providers help run the site, and some of them process data in the United States.
- You can ask to see, correct or delete your information at any time.
What we collect
Information you give us
- Contact form: your name, work email, company, the service you're interested in, and your message.
- AI chat assistant: the messages you type. If you share them in the chat, this can include your name, email, company, company size, timeline and a description of what you need.
- Email: anything you send to shin@calgaryaiconsultants.com.
Please don't share sensitive information, such as health, financial account or government ID details, through the form or the chat.
Information collected automatically
- Analytics: we use Google Analytics 4, which uses cookies and similar technology to record pages viewed, how you arrived, approximate location (city level), device and browser type, and actions such as opening the chat or sending the form.
- Server logs: our hosting provider records technical data such as IP address, browser type and request times, to deliver the site and protect it from abuse. The chat uses your IP address briefly to limit excessive use.
How we use it
- To reply to your inquiry and arrange a call.
- To understand your needs and prepare a proposal if you ask for one.
- To answer your questions in real time through the AI chat assistant.
- To understand how visitors use the site and improve it.
- To keep the site secure and prevent spam and abuse.
By submitting the form, using the chat or emailing us, you consent to these uses. We only use your information for other purposes with your consent or where the law allows.
The AI chat assistant
The chat is an automated assistant powered by Anthropic's Claude AI model. It is not a person. Your messages are sent to Anthropic to generate replies. This website does not store chat conversations on its own servers. If you share your name, email and what you need, the assistant passes those details, together with the conversation, to Shin by email for follow-up. The assistant can make mistakes. Shin confirms all details, scope and pricing personally.
Who we share it with
We share personal information only with service providers that help run the site and our business, and only as needed for the purposes above:
| Provider | What it does | Where data is processed |
|---|---|---|
| Vercel | Hosts the website and runs the chat service | United States and other regions |
| Anthropic | Generates the AI chat replies | United States |
| EmailJS | Delivers contact form submissions and chat leads to our inbox | United States and other regions |
| Google (Analytics and Gmail) | Website analytics, and the inbox where inquiries are received | United States and other regions |
| Cloudflare | Domain name services and email forwarding | Global network |
These providers may process and store information outside Canada, where it may be accessible to courts and authorities under local law. Each provider is bound by its own privacy and security commitments. We may also disclose information if required by law.
Cookies and your choices
Google Analytics sets cookies to tell visits apart. The site works fully without them. You can block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on.
How long we keep it
We keep inquiry emails and chat leads for as long as needed to respond and, if we work together, for the length of the relationship plus any period required for legal, tax or accounting reasons. Inquiries that don't lead to work are deleted within 24 months. Detailed Google Analytics data is kept for 14 months. Our service providers keep data according to their own policies.
How we protect it
The site is served only over encrypted HTTPS connections. Access to inquiries is limited to Shin, and accounts are protected with strong passwords and two-step verification where available. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your rights
You can ask us to:
- tell you what personal information we hold about you and how it has been used;
- correct information that is inaccurate;
- delete your information, or withdraw your consent to its use, subject to legal requirements.
Email shin@calgaryaiconsultants.com and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Children
This site is for businesses and isn't directed at children. We don't knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy as the site or the law changes. The effective date at the top shows when it was last revised.
Contact
Shin Kawaguchi, CalgaryAIConsultants
Calgary, Alberta, Canada
shin@calgaryaiconsultants.com